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Liquid amount not calculating.

I wanted to reach out regarding the non-soap formula calculator. Currently, the calculator assigns percentages only to butters and oils rather than accounting for all ingredients within the total 100%. However, in formulations, every ingredient including water, emulsifiers, preservatives, and...

I’m experiencing an issue when trying to view my recipes on your website using my MacBook (M3). When I click on a recipe, the page appears completely blank. I tried with google chrome and safari. However, I can view the recipes without any issues on my phone. Since I primarily use my laptop for...

When using my MacBook, some custom ingredients are not showing (liquid) but on my iPhone they show multiple times because I repeatedly tried to add them on my MacBook. It says I do not have permission and when I click anything after it says page not found. I’ve had this same problem for at least...

I've messaged twice about this same problem with no useful results. Can you please make it possible to change username and email. I was told that I can make this change in setting, which I cannot. The username and email is grayed out and cannot be changed, only the password can be reset.

The ingredient list for descending order is not correct. Descending order is by weight from highest to lowest, correct? Can this please be fixed :)

Under… Add Purchase, can we add an area where we can add Tax? Maybe something like inventora has. It would be extremely helpful. I was in the process of switching over and stopped after entering over 100 items because this program is a lot more time consuming, compared to other programs. I love...

I'm new to this software and not sure if it's just me, or can we not customize packaging pricing. if we do not have that feature how can we get an accurate run down for pricing? The only thing I see is Fixed prices for packaging, and no place to add it or customize. Also why does this program...