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I keep getting this error when I try to look at a batch. I need help so I can review previous batches.

Is it possible to add a few more options for the drop down menu for ingredients? For non-soap items such as cosmetics, we typically use phases to identify what ingredients go together and when. It would be nice if we had the following options in the drop down menu so that in the recipe it...

I was formulating a soap with prickly pear seed oil and the calculations are way off! The SAP Value of Prickly Pear Seed Oil is 169-174. The average would be 171.5. The necessary KOH to saponify 1 g of prickly pear seed oil should be ~0.1715g. The necessary NaOH to saponify 1 g of prickly...

Is it possible to incorporate a measurement calculator into the recipes portion? Here’s an example of what I mean: Measurement Calculator - TheSage.com Weight Volume Length Temperature Box Volume Cylinder Volume Many of us use various sizes and shapes of molds and this would be such a handy...

I was adding a batch of candles that I made and the cost of portion is calculating wrong. I had to scale up the recipe in the system to accommodate 12 candles so I put the total grams, which was 4030g. Once I got everything added, the cost of portion calculated that it was $869!!! This is...

How do I edit an ingredients information such as usage rates and recommendations? I’ve gone into “My Supplies” and pulled up the ingredient but this information is not in that particular screen. Maybe it should be??

Are you able to add a new field to the Fragrance input form? It would be helpful to be able to just add a link to the IFRA statement for the fragrance. This way you could just click the link to the IFRA statement when you’re adding a formula instead of having to go and find it each time you...

Is it possible to add another option under Fragrance for products that do not rely on oil weight so we can add % of total batch for our non-soap items? Thank you!

Is it possible to be able to save a formula that doesn’t have any oils in it? The whole sheet is based on the percentage of oils used and this makes it difficult to add formulas that are non-soap that have no oils in them. Can the calculation be based on a total weight for non-soap...

Is it possible to have Colorants have it’s own section on Recipes and to have it’s own tab in Supplies just like Fragrances?

Is it possible to break down packaging in the same manner as the Cost Per Portion? It would make it much easier to see the full cost of portion rather than to have to do the math to break it down and then to determine the total cost per item.

It appears that the QR Code generator isn’t working. It just takes me to a 404 error

How do I delete an item from my supplies that keeps showing as an option when making the recipe when I no longer buy that item or if I misspell it and had to create a new item?

Not sure why this keeps happening, but not all vendor’s are showing in the drop down in My Purchases.

I think something is off on the portion costs when making 2 groups from the same batch. I always make sample bars from my big slab of soap and there is no way that they cost more to make than the first group of regular bars. Can this be fixed?

I am trying to get all my inventory items updated and I wanted to update one of my supplies quantities without adding a purchase since I had already added it before. When I look for it on My Supplies, it is not there for me to update the quantity. When conducting inventories, it’s crucial to...

When I try to refine purchases to look at purchases from 1 vendor, not all of the vendors show up in the drop down list and you can’t type in the box to refine it to the vendor you want that’s not listed. I have added a ton of vendors to my vendors list and only a small portion show up in the...

I have noticed that when I input a supplier in the “Supplier” block it adds it but when I go to add another purchase from that same supplier, if I’m not on the page that had a previous purchase, then I have to enter it as a new supplier. Can you make it so that ALL of the suppliers that I’ve...

Is there an inventory export function somewhere that I’m missing? I like to have a back up to my inventory and I like to be able to determine the total value of my inventory, which I don’t see in the functions either.

Is there a way to sort supplies in alphabetical order? It would make it so much easier to find things when I’m updating them. Thanks in advance!