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Can someone please help me understand how the Cost of Portion is calculated? Which sums are included in it and how does it determine the cost of portion? When I make a batch of soap, I cut ~60 bars and what is left I cut into sample soaps but the calculations it shows doesn’t seem accurate...

I use wax seals on my packaging and I have added it into the packaging inventory. It shows I have 176 left but it is not showing in the drop down when I am documenting the batch. What can I do to fix it?

Good day! I made some batches and selected the radio button for 42 days instead of a specific date to know when the cure time is up and for whatever reason it did not set a ready date for 42 days. I used that for all of my batches and the number of days from the date of manufacturing the soap...

For some reason, sodium lactate is not showing up as available in my inventory when I try to make a batch. So when I start a new batch, when I scroll down to sodium lactate, my purchase/inventory is not showing as available yet when I look in my inventory, sodium lactate is clearly available To...

Is there a way to put “other” as the type rather than only base oil, additive, lye/water, or packaging? I have things I purchase that do not fit into these 4 categories. Or is there a way we can create our own categories? Thank you! Josie

Good morning! I would like to change my email address on my account from my personal email to my business email. Can you please help me do that? Josie