Batch Error

[Tommyguns0311]

The batch system isn't working. It is not subtracting the NaOH I Have on hand. I'm starting a new batch of soap using NaOH. The batch page says I have 2048 ounces on hand but the recipe is using 0 ounces. The recipe is correct and is marked solid soap, NaOH. Why isn't this working?

 

[Yooper]

That is very strange, as it doesn't seem to be recognizing the NaOH you have on hand.

The water amount is there, but not the NaOH. I'll open a support ticket right away. I apologize for this issue, and hopefully we'll have it fixed quickly.

 

[Alan]

The batch system isn't working. It is not subtracting the NaOH I Have on hand. I'm starting a new batch of soap using NaOH. The batch page says I have 2048 ounces on hand but the recipe is using 0 ounces. The recipe is correct and is marked solid soap, NaOH. Why isn't this working?

It is recently batch you created?

 

[Alan]

Can you try with new batch? @Tommyguns0311

 

[Tommyguns0311]

That is very strange, as it doesn't seem to be recognizing the NaOH you have on hand.

The water amount is there, but not the NaOH. I'll open a support ticket right away. I apologize for this issue, and hopefully we'll have it fixed quickly.

Thank you!