- Joined
- Nov 21, 2024
- Messages
- 6
As the title says. I signed up for a premium membership as soon as I registered for the forum and downloaded the app. I can't save my recipes, and when I click "restore subscription" it says a subscription isn't found.
And I just got charged for the renewal for the month and still can't save any additional recipes. Please help!
Yes, because I upgraded a second time through the Apple Store. My first subscription is through PayPal. I don't mind supporting y'all, but I'd rather not be paying twice to save my recipes. I tried to cancel the PayPal subscription but you can't do it through PayPal and I sent an email a couple of days ago to try to cancel that one.Are you logged in with the correct ID/user name? When I log in as you, I see Premium.
I'd have to cancel my other subscription to get a screenshot, since it works now.So this is happening in the app, and not the website? Can you show a screenshot, and which app is it (Android or iOS)? We’ll get a developer to look into this.
I can, but won't the Apple subscription still be active for the rest of the month?It work now, but didn’t before? I’m very confused as to what’s going on now. I’ve sent this to the developer, but it’s not clear what’s happening. Can you cancel your Apple subscription so we can get this straightened out?